How can we help you?

Why is there a subscription?

Instead of ads and tracking, Orbi is supported by its users. A small subscription helps keep the app simple, private, and focused.

Do I get extra features with a subscription?

No. The subscription is optional and supports the app. It does not unlock additional features.

How do I cancel my subscription?

You can cancel any time through your device’s subscription settings.

Will I lose access if I don’t subscribe?

No. Orbi remains fully usable without a subscription.

Is my data secure?

Yes. Orbi uses encryption to protect your data in transit and at rest, and the product is designed with privacy in mind.

Something isn’t working. What should I do?

Try restarting the app or checking your internet connection. If the issue continues, contact us at hello@orbichat.io.