Privacy Policy

1. Who We Are

Orbi is a chat and event messaging app operated from Denmark. If you have questions about your data or this policy, contact us at hello@orbichat.io.

2. What We Collect

We collect only the minimal personal data necessary to provide the service:

• Phone number
• Username (this does not have to be your real name)
• Profile photo (optional)
• Date of birth (optional)

We also process chat and event content to provide the service. We do not access or analyze this content beyond what is necessary to deliver it to users.

3. How We Use Your Data

• Create and manage your account
• Provide user-to-user communication
• Allow you to host and join events
• Display birthdays and enable birthday-related features
• Improve service performance and security

We do not use your personal data for advertising, and we do not sell it to third parties.

4. Legal Basis for Processing

• Performance of a contract, to provide the Orbi service
• Legitimate interests, to improve performance, security, and reliability

5. Data Retention

We retain your data only as long as necessary to provide the service. When you delete your account, your data is removed from our active systems within a reasonable time, except where retention is required for legal or security purposes.

6. Data Deletion and Control

• Delete your account at any time
• Delete your chats and events manually
• Edit or remove your date of birth in account settings
• Request a copy or correction of your data by contacting us

7. Third-Party Services

We use trusted third-party services, such as hosting and analytics, that process data on our behalf. These providers are bound by data processing agreements and GDPR standards.

8. Your Rights Under GDPR

• Access your personal data
• Correct inaccurate data
• Request deletion
• Object to or restrict certain kinds of processing
• File a complaint with your local Data Protection Authority

9. Data Security

We implement reasonable security measures to protect your information. While no system is 100% secure, we take data protection seriously and regularly review our practices.

Some providers may process data outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

10. Children’s Privacy

Orbi is not intended for children under the age of 13, and we do not knowingly collect personal data from them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or by email.

12. Contact

If you have questions about this Privacy Policy or how your data is handled, contact us at hello@orbichat.io.